Many of these updates fix hardware and software problems, so installing them is recommended.
Windows 10 usually downloads missing updates automatically, but you can always check for updates manually.
It is recommended that you install the latest drivers and updates. Outdated drivers are a common cause of these errors, so be sure to update them.
With a little research, you can find the driver causing this error and update it, but if you cannot find the driver causing the problem, we recommend updating all of your drivers.
Just go to the hardware manufacturer’s website and download the latest drivers for your hardware.
We also recommend DriverFix (100% safe and tested by us) to automatically download all outdated drivers to your PC.
5. Updating the BIOS.
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Your BIOS is responsible for most hardware components and if it is outdated, you may get a critical_process_died csrss.exe error. To fix this error, users recommend updating the BIOS.
To update your BIOS, go to your motherboard manufacturer’s website to download the latest BIOS.
It should be noted that BIOS upgrade is a somewhat advanced and dangerous process. Thus, be very careful if you want to avoid irreparable damage to your computer.
Refer to your motherboard manual for detailed instructions on updating your BIOS.
Remove the SATA adapter bracket for your SSD.
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Some users usually use a medium with a SATA adapter for their SSD, but few users have reported that a medium with a SATA adapter can cause this error.
According to users, the problem was completely solved after removing the bracket from the SATA adapter and connecting the SSD directly to the motherboard.
7. Perform a system restore.
- Press the Windows + S key and type System Restore.
- Choose Create Restore Point from the list of results.
Error: The file name is not specified. - Click the System Restore button.
Error: The file name is not specified. - When the System Restore window opens, click Next.
Error: The file name is not specified. - If applicable, select the Show more restore points check box.
- Select the desired restore point and click Next.
Error: The file name is not specified. - Follow the on-screen instructions to complete the recovery process.
Depending on the users, you may solve this problem by performing a system restore. After the recovery process is complete, check if the problem persists.
8. Remove problematic applications
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In some cases, third-party applications may cause this problem, so you should remove them.
If this problem has occurred recently, it is most likely caused by a third-party application. Therefore, it is recommended to uninstall all recently installed applications and see if this helps.
Many applications tend to leave behind residual files after uninstalling. Therefore, it may be better to use an uninstaller such as IObit Uninstaller to completely remove the problematic application.
If you don’t know, the IObit software will completely remove the selected application and all its files and registry entries, so that the application will no longer interfere with your system.
Get IObit Uninstaller.
9. Reinstalling Windows 10
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- Open the Start menu, press the power key.
- Hold down the Shift key and select Reboot.
- Select Troubleshooting, Reset This PC, and Clear All.
- If you are asked to insert the Windows 10 installation media, be sure to do so.
- Select Only the drive on which Windows is installed and Delete only my files.
- Press the Reset button to begin.
- Follow the on-screen instructions to perform the reset.
Once the process is complete, your system will be reinstalled and the problem should be resolved.
Depending on the user, it is sometimes necessary to reset the default PC to solve this problem. This process is similar to a reinstallation. Therefore, first make a backup of all important files on the system hard drive.
You may need to create an installation media to perform the reset.
If the problem occurs after you restart the computer, it is probably caused by a hardware component.
The most common causes are your memory and graphics card, so check those first. If it is a hardware problem, you will need to perform a detailed hardware check to identify the problem.
The Critical_process_died csrss.exe error can cause many problems, but in most cases this error can be fixed by removing the problematic software or updating the BIOS.
If these solutions do not work, you can try one of the other solutions in this article. Also, please leave your suggestions in the “Comments” section below.
FAQ: Learn more about critical process errors on the blue and red screen
- What causes death in a critical process?
In short, it is caused by critical hardware and software problems. If you want to know more about the causes of blue screen death, you should take a look at our guide.
- How do you recover the death of a critical process?
A good starting point may be to perform an analysis with Hardware Troubleshooter. You can also run an SFC scan and update corrupt drivers.
- Is your computer damaged by the blue screen?
It is also known as a shutdown code error and is displayed when your system detects a problem condition and stops all activity to protect your data.
Editor’s note: This article was originally published in August 2016 and was revised and updated in February 2021 to ensure timeliness, accuracy and completeness.
Frequently asked questions
How to fix the critical process of a dead blue screen?
Is there a critical process stopped in Windows 10? How to fix this shutdown code
How to correct the blue screen error of Ntoskrnl EXE?
Correcting a blue screen error in the BSOD Ntoskrnl.Exe – Read our articles …
What causes Ntoskrnl EXE BSOD?
Usually the BSOD ntoskrnl.exe is related to memory, perhaps due to a faulty driver. It is recommended to run the following memory test to check the memory and find out which driver is causing the problem … Your computer will reboot and the Windows Memory Diagnostic Tool window will appear.
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